BadgeBox |  faqs

Here are some answers to our frequently asked questions

Can all companies use BadgeBox?

This product is applicable for all types of companies. Moreover, BadgeBox is compatible with other existing management systems thanks to data export that is available in various formats.

What are the costs of the service?

Personal use of BadgeBox is completely free. For a company, there is a free 35-day trial. The is no credit card required and you can cancel anytime. Once the trial expires, the price depends on the number of employees that use BadgeBox.

Can I use the service, even if all my employees do not have a smartphone?

Yes, BadgeBox is also available on desktop, besides, clocking-in/out is possible via shared tablet placed at the entrance of the office that can be used offline and online as a clocking machine. Moreover, users can clock-in/out with a unique traditional badge containing an QR code.

What happens if a user has no internet connection?

The mobile app is available in offline version as well. This way clocking-in/out is possible even in case of poor or no internet connection, the attendance data will be online as soon as the proper internet connection is established. Your employee can clock-in and clock-out simply by using the mobile app.

What happens if an employee forgets to clock-in?

In this case the employee receives a push notification that reminds him to clock-in/out, anyway if he forgets to clock-out, the system does it automatically after the certain number of hours defined by the system administrator.

Are clock-in and clock-out data reliable and in real time?

Yes, clock-in and clock-out data are reliable thanks to the GPS system and all data is being stored in Cloud so it allows their visualization in real time.

How is the data protected?

All system data is protected by password and travels over secure channels. Furthermore, the application is compliant with laws and regulations regarding data protection directive.

Is it possible to use an existing BadgeBox account for a new employee in case of an employee resignation or turnover?

BadgeBox licences are not linked to specific employees, therefore they can be assigned to new employees in case of an employee resignation or turnover.

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